Beautiful Garden is committed to providing a welcoming, inclusive, and accessible experience for all visitors, both in our physical garden areas and on our digital platforms. This Accessibility Statement explains the standards we aim to meet, the features we have implemented, and how you can contact us with accessibility questions or requests.
We are working towards full conformance with the Web Content Accessibility Guidelines version 2.1 Level AA. These internationally recognised guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Accessibility at Beautiful Garden is an ongoing process. We regularly review our website and visitor information, aiming to identify barriers and improve the experience for everyone, including people using assistive technologies and those with temporary or situational limitations.
Our website is designed to be usable with modern screen readers. We aim to provide clear heading structures, meaningful page titles, and descriptive labels so that visitors using assistive technology can navigate and understand content efficiently.
Where possible, images that convey information are given alternative text, and decorative images are marked so that they can be skipped by screen-reader users. Forms and interactive elements are labelled to make their purpose clear. We review new content to help ensure it remains accessible.
The Beautiful Garden website is designed so that you can navigate most content using only a keyboard. This includes moving through links and controls using the Tab, Shift plus Tab, Enter, and arrow keys. Visible focus indicators are provided, so it is easier to see which element is currently selected.
We are working to ensure that all menus, buttons, and interactive features are keyboard accessible and that keyboard focus follows a logical order. If you experience any difficulty using the site with a keyboard, you can contact us to describe the problem and the page where it occurs.
Within the Beautiful Garden grounds, we aim to provide an environment that supports visitors with different access needs. Paths in key areas are designed to be as level and firm as possible, with clear wayfinding signs and resting points where space allows.
Information about routes, entrances, and facilities is written to be clear and easy to understand. Where appropriate, we provide high contrast signage and avoid relying only on colour to communicate important information. Our team members are encouraged to offer assistance when requested and to be mindful of different communication preferences.
We regularly review our website and visitor information to identify areas where accessibility can be improved. This may include technical updates, content changes, and adjustments to our garden information materials. We aim to test changes against WCAG 2.1 Level AA requirements and to consider feedback from visitors and accessibility specialists.
We welcome feedback about the accessibility of Beautiful Garden, both online and in the garden itself. If you encounter barriers, need information in a different format, or would like support planning your visit, you can contact our team with your request.
When getting in touch, please tell us what you need, the part of the website or garden you are referring to, and any details that will help us understand the issue. We will review your message and respond as promptly as we can, explaining any steps we can take and the expected timescales.
We are committed to continuing to improve accessibility at Beautiful Garden so that all visitors can enjoy and explore our spaces with confidence.